Privacy Policy

1. Introduction

The protection of your personal data is very important to us. This privacy policy informs you about the processing of personal data in connection with the use of our website and our services.

The data controller is:

Zamani Voyage
0799644339
[email protected]

 

2. Data Processing Principles

We process personal data in accordance with the European General Data Protection Regulation (GDPR) and the Swiss Data Protection Act (FADP). Your data will be:

  • Processed lawfully, fairly, and transparently
  • Collected only for specified, explicit, and legitimate purposes
  • Limited to what is necessary
  • Kept accurate and up to date
  • Retained no longer than necessary
  • Processed securely and confidentially

 

3. Collection and Use of Personal Data

3.1 Website Visits

When you visit our website, the following information is automatically collected by our server:

  • IP address
  • Date and time of access
  • Browser type and version
  • Operating system used
  • Referrer URL (previously visited page)
  • Amount of data transferred

This data is used exclusively to ensure smooth connection establishment, system security, and technical administration. No personal analysis takes place.

3.2 Contact and Booking Forms

When you contact us through our contact or booking forms or book a trip, we collect the following data:

  • Personal information: First and last name, title
  • Contact information: Email address, phone number, postal address
  • Travel information: Desired travel dates, number of travelers, special requirements
  • Payment information: Details for payment processing (via third-party providers)
  • Additional information: Any information you voluntarily provide to us

Legal basis: Processing is based on your consent (Art. 6 para. 1 lit. a GDPR) and for the performance of a contract or pre-contractual measures (Art. 6 para. 1 lit. b GDPR).

Purpose: We use this data for:

  • Answering your inquiries
  • Conducting and organizing your travel booking
  • Communication regarding your trip
  • Contract processing and invoicing
  • Fulfilling legal retention obligations

3.3 Newsletter and Marketing Communications

With your express consent, you can subscribe to our newsletter. For this, we require your email address and optionally your name.

Legal basis: Art. 6 para. 1 lit. a GDPR (consent)

You can withdraw your consent at any time by clicking the unsubscribe link in the newsletter or by contacting us directly.

3.4 Photo and Video Documentation

As part of our optional media service, we document your trip photographically and/or through video.

Usage:

  • The created recordings will be provided to you for personal use
  • Use for marketing purposes (website, social media) only occurs with your express, separate consent
  • You can withdraw your consent for marketing use at any time with effect for the future

Legal basis:

  • Contractual service provision (Art. 6 para. 1 lit. b GDPR)
  • Consent for marketing purposes (Art. 6 para. 1 lit. a GDPR)

 

4. Disclosure to Third Parties

We only share your personal data with third parties in the following cases:

4.1 Service Delivery

To carry out your trip, we work with trusted partners:

  • Airlines
  • Hotels and accommodations
  • Local tour operators and safari providers in Tanzania
  • Transportation service providers

These partners receive only the data necessary for service delivery.

4.2 Payment Processors

For payment processing, we use:

Payment data is transmitted directly to these service providers and is not stored on our servers.

4.3 Email Marketing

For sending newsletters and marketing emails, we use a professional email marketing service provider. Your email address and name are transmitted to them.

4.4 CRM and Booking Systems

We use a Customer Relationship Management system to manage customer relationships and bookings. The data is processed securely and in compliance with GDPR.

4.5 Legal Obligations

We may disclose your data if required by law or necessary to enforce our rights.

 

5. Web Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to analyze the use of our website.

Data collected:

  • Page views and dwell time
  • Origin of visitors (geographic and referrer)
  • Device and browser used
  • Interactions on the website

IP Anonymization: We have activated IP anonymization, so your IP address is shortened within the EU/Switzerland.

Legal basis: Legitimate interest (Art. 6 para. 1 lit. f GDPR) for improving our website and services.

Opt-out: You can prevent data collection by Google Analytics by installing the browser add-on to disable Google Analytics: https://tools.google.com/dlpage/gaoptout

More information: Google Analytics Privacy Policy

 

6. Social Media Plugins and Pixels

We use social media pixels (e.g., Facebook Pixel, Instagram) to analyze and optimize our marketing campaigns.

Purpose:

  • Measuring the effectiveness of advertisements
  • Creating audiences for relevant advertising
  • Improving our social media presence

Legal basis: Legitimate interest (Art. 6 para. 1 lit. f GDPR)

Services used:

Opt-out: You can disable personalized advertising in your social media account settings.

 

7. Cookies

Our website currently does not use its own cookies. However, third-party providers (Google Analytics, social media pixels) may set cookies. Information about this can be found in the respective sections of this privacy policy.

 

8. Data Storage and Security

8.1 Storage Location

All data we directly collect is stored and processed on servers in Switzerland.

8.2 Retention Period

We store your personal data only as long as necessary for the respective purposes:

  • Booking and contract data: 10 years (legal retention obligations)
  • Inquiry data (without booking): 2 years
  • Newsletter data: Until you withdraw your consent
  • Marketing photos/videos: Until you withdraw your consent
  • Web analytics data: 14 months

8.3 Security Measures

We implement technical and organizational security measures to protect your data from manipulation, loss, destruction, or unauthorized access:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure
  • Regular security updates
  • Restricted access to personal data
  • Training of our employees in data protection

 

9. Your Rights

You have the following rights under GDPR and Swiss FADP:

9.1 Right of Access

You have the right to obtain information about the personal data we process about you.

9.2 Right to Rectification

You can request the correction of inaccurate data.

9.3 Right to Erasure

You can request the deletion of your data, provided there are no legal retention obligations.

9.4 Right to Restriction of Processing

You can request the restriction of processing of your data.

9.5 Right to Data Portability

You have the right to receive your data in a structured, commonly used, and machine-readable format.

9.6 Right to Object

You can object to the processing of your data for reasons arising from your particular situation.

9.7 Right to Withdraw Consent

You can withdraw any consent given at any time with effect for the future.

9.8 Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority:

Switzerland:
Federal Data Protection and Information Commissioner (FDPIC)
https://www.edoeb.admin.ch

EU/EEA:
Your competent national data protection authority

 

10. Contact

For questions about data protection or to exercise your rights, please contact us:

Zamani Voyage
0799644339
[email protected]

 

11. Changes to this Privacy Policy

We reserve the right to update this privacy policy to reflect changes in legal requirements or changes to our services. The current version can always be found on our website.

Last updated: October 2025

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